How to Prepare an iPhone or iPad for Sale
Before selling an iPhone or iPad, preserve your data and remove your accounts. Erasing a device without checking your backup first can leave you without photos, messages or documents you still need.
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1. Record the device details before erasing
In Settings → General → About, record the model name and storage capacity. For your quote, describe cracks, camera faults, charging issues and carrier restrictions. You do not need to put an IMEI, serial number or Apple Account password in the request.
Check that you own the device and are authorized to sell it. If it belongs to an employer or school, ask the organization to release it rather than attempting to bypass management.
2. Back up and transfer what you need
Use Apple's current instructions to back up or transfer data to your replacement device. Verify that important photos, contacts and documents are accessible before erasing the old device. Do not manually delete synced photos or contacts while signed in just to clear the phone; that can affect data on other devices.
If an Apple Watch is paired with the iPhone, follow Apple's unpairing instructions before selling the phone. Handle wallet cards and cellular service according to Apple's device-specific checklist.
3. Remove your account and erase safely
Follow the official Apple checklist below to sign out, remove personal information and address Find My and Activation Lock. The exact steps depend on your software version and whether you still have the device. Never give a buyer your Apple Account password.
Arrange transfer or removal of the SIM or eSIM with your carrier as needed. Check that the phone or tablet no longer asks a new owner for your account credentials before handing it over.
4. Keep a record before dispatch
Keep private photos of the device's condition and a list of included accessories. Wait for acceptance and shipping instructions before dispatch. Do not send a swollen, leaking or physically damaged battery through ordinary shipping; ask for safe handling instructions first.